1. General Disclaimer
We, Crystal Translation (hereinafter referred to as "we," "us," or "our"), as certified translators, affirm that any translation provided is a true and accurate representation of the original document to the best of our knowledge and ability. While we exercise due diligence and professional care in providing translation services, we do not assume responsibility for any errors, omissions, or misinterpretations that may arise due to differences in language, terminology, or context.
2. Applicability of Terms
By booking, requesting, or engaging in any service provided by Crystal Translation, the client acknowledges, understands, and agrees that these Terms & Conditions and the Disclaimer apply to all services rendered by us, including but not limited to translation, transcription, localization, and marketing services. These terms are legally binding and govern all transactions between us and the client.
3. Limitation of Liability
•    We shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our translation services, including but not limited to financial losses, legal disputes, or adverse decisions based on the translated content.
•    We do not guarantee that the translation will be accepted by any third party, including but not limited to governmental authorities, courts, universities, or other institutions. Acceptance of a translation is solely at the discretion of the recipient entity.
•    The client assumes full responsibility for verifying the accuracy, completeness, and applicability of the translation before relying on it for any legal, financial, business, or personal decisions.
4. Accuracy and Authenticity of the Original Document
•    We do not warrant or guarantee the accuracy, authenticity, or legal standing of the information contained in the original document.
•    We are not responsible for verifying the correctness of names, dates, figures, or other factual details contained in the source document.
•    We shall not be liable for any misinterpretation or misrepresentation arising from ambiguities, illegible text, or inconsistencies in the original document.
5. No Legal or Professional Advice
•    Our translation services do not constitute legal, financial, medical, or professional advice. Clients should seek appropriate professional counsel for legal, regulatory, or official matters.
•    We do not provide certification, notarization, or legalization services unless explicitly agreed upon in writing.
6. Intellectual Property and Copyright
•    The translated document remains the intellectual property of the client. However, we retain the right to refuse modifications, alterations, or misuse of our translation in ways that may misrepresent its intent.
•    Our translations may not be reproduced, distributed, or used for any unlawful or unethical purposes.
7. Confidentiality
•    We acknowledge that documents submitted for translation may contain confidential or sensitive information. We will maintain strict confidentiality and not disclose any information to third parties unless required by law.
•    We shall take reasonable precautions to protect the confidentiality of documents in our possession. However, we are not responsible for any unintended disclosure due to technological breaches, unauthorized access, or external threats beyond our control.
8. Payment Terms 
•    All payments for translation services must be made in full and in accordance with the agreed-upon terms.
•    In the event of a dispute regarding the quality of the translation, we reserve the right to review and correct any valid errors but do not guarantee refunds or financial compensation.
9. Force Majeure
We are not liable for delays or failures in providing translation services due to events beyond our reasonable control, including but not limited to natural disasters, technical failures, power outages, or government actions.
10. Governing Law and Jurisdiction
•    These terms and conditions shall be governed by and construed in accordance with the laws of the country Lebanon.
•    Any disputes arising from translation services shall be resolved through mediation or arbitration before resorting to litigation.
11. Acceptance of Terms
By booking, requesting, or engaging in any service provided by Crystal Translation, the client acknowledges and agrees to these Terms & Conditions and the Disclaimer in full. These terms apply to all current and future services provided by us.